Shipping Policy
1. Overview
2. Order Processing
Orders are processed after payment authorization and order verification. Processing times may vary depending on product availability, order volume, holidays, and other circumstances.
If an unexpected delay affects your order, we may contact you using the information provided at checkout.
3. Shipping Times
Estimated delivery times, available shipping methods, and applicable shipping charges will be displayed at checkout or communicated through the relevant product or order information.
Delivery estimates are not guarantees. Delays may occur because of carrier disruptions, severe weather, customs procedures, incorrect addresses, or other circumstances beyond our control.
4. Shipping Charges
Shipping fees, if applicable, will be shown during checkout before you complete your purchase. Any free-shipping promotions will be subject to the terms stated in the relevant offer.
5. Order Tracking
Where tracking is available, tracking details may be provided by email after the order has shipped. Please allow time for the carrier's tracking information to become available.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If you notice an error, contact us as soon as possible at discountpointsupport@gmail.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
7. Delayed, Lost, or Damaged Packages
If your package is delayed, appears lost, or arrives damaged, contact our support team with your order number and relevant details. We will review the situation and assist in accordance with applicable law and our return and refund policies.
8. Undeliverable Packages
Packages may be returned to the sender because of an incorrect address, unsuccessful delivery, or other carrier-related circumstances. Contact us to discuss available options if this happens.
9. International Shipping
International shipping availability, costs, delivery estimates, duties, and taxes, where applicable, will be communicated before purchase or as otherwise required by law.
12. Contact Us
Discountpoint LLC
270 ED Seay Gregory Ln
Hartsville, TN 37074, United States
Email: discountpointsupport@gmail.com
Phone: (332) 237-1926
Website: https://www.discountpoint.online/
